Customer Service - FAQ's

Q: Do you ship International?

A: Yes, but only Barnett products. All other products must be shipped to the domestic United States. To see international rates, click here.

Q: Do your crossbows feature a mechanical safety?

A: Yes. All Barnett trigger mechanisms feature an automatic safety, which is engaged when the crossbow is cocked and must be released each time firing.

Q: Which Barnett crossbow is the most popular and why?

A: The Revolution and Quad 400 are the most popular. The Revolution is designed carefully to bring hunting to a new level of performance, comfort and efficiency. The Revolution has 150-pound draw weight. With the Veloci-Speed Cam and Cable System this crossbow launches arrows at speeds of 345 feet per second. The Revolution also features a 3 1/2" Adjustable Cheek Piece and 2" Adjustable Rear Stock. The Quick Detach front end sets up and breaks down in seconds with the push of a button. The Quad 400 delivers speed, comfort, looks and value. The Quad 400 has an all new composite stock, vented quad limb assembly coupled with our "Veloci-Speed" high-energy cam system, a thumbhole grip and a built in crank cocking device attachment (crank device optional). The Quad 400 also launches arrows at speeds of 345 feet per second.

Q: What is the pull weight/ length of Barnett's triggers?

A: The trigger assembly incorporates details such as a scope elevation wheel and a 3/8" dovetail mount for scopes. The bow features several other major features as well, such as a breakdown mechanism for storage in hard gun cases for transport; ambidextrous Monte-Carlo rifle stock with plunger-style ambidextrous safety switch, precision front sight assembly for permanent range settings (sight pins lock down with allen keys for windage and elevation). The Revolution trigger mechanism has a precision outer case, molded of high-strength polycarbonate material. The interior moving parts are either machined or of high tolerance castings. The pull weight is a mere 4.5 lb. with a 5/16" pull length. This is standard on Revolution XS, Revolution, and Quad 400.

The innovative extended trigger mechanism allows for crossbows designed with extremely long power strokes without causing the bow to become large and unwieldy. This is accomplished through the addition of a transfer bar from the actual trigger pull back to the firing activator. This feature enables the production of high-performance crossbows that remain compact in stature. The pull weight on this style trigger is approximately 7 lb. with a 1/2" pull length. This is standard on the Quad 300, RC-150 and RX models. The standard trigger mechanism is a basic, straight-drop pull design with the pull located directly beneath the firing activator. It is constructed of mostly stamped hardened steel parts. It has a pull weight of about 7.5 lb. and pull length of 1/2". This is standard on the Wildcat's and Rhino Sport Mag.

Q: What are the draw weights of Barnett's crossbows?

A: Most Barnett bows are 150lb except for the Revolution,Revolution XS, which is 160lb and the Predator is 175lb.

Q: Why are Barnett Bows faster if their draw weights are lighter?

A: Speeds are not only derived from the draw weight of the crossbow. The longer the power stroke, the faster the arrow will travel. This in conjunction with weight and harness assembly - i.e. high energy cams, and synthetic cables and string store more energy than a heavier weight bow with a shorter power stroke.

Q: What is the difference between a compound and a recurve crossbow?

A: The difference between a compound and a recurve crossbow (or any archery bow) is that the compound crossbow incorporates a set of cams or wheels into the limb assembly. On the recurve crossbow the string attaches directly to the limbs. The benefit of the compound crossbow is that it allows the user the benefit of "let-off." (Let-off is a term used to describe the reduction in draw weight by percentage when the wheels roll over from the action of drawing the string.) A compound crossbow will "let-off" about 33% on current models from a 150-lb draw weight to 75 lbs. when the wheels roll over. Not only is it easier for the user to cock a compound crossbow, but also it is less mechanical stress on the trigger mechanism.

Q: What are the Synthetic Strings made of?

A: The Veloci-Speed harness uses a string made of Dyna Flight 97, the end-loops and center serving are made of 150 lb. Tensile strength braided fast flight.

Q: How do I replace a string on a recurve crossbow?

A: Using the old string follow the same procedure that you would use when using the cable stringer. Cock the old string. Make sure the safety is on. Insert the new bowstring loops through the loops of the old string and seat over the nockends. Check loops on the bowstring and new string for proper seating on the nockends. G.html new string very tightly while pulling upwards with one hand. Release safety and pull trigger with other hand. You then lower string very slowly. Take off the old string and you are done.

Q: How do I replace a string on a compound crossbow?

A: An adjustable crossbow/bow press is required to change the string and cables on Synthetic Harness Systems

Q: How long should strings last?

A: With proper maintenance of the string and the crossbow itself, the string should last a minimum of 100 shots, but lasting several hundred shots is not uncommon. Proper maintenance includes applying lubricant to the area where the string touches the flight track, keeping the flight track surface area free of nicks, gouges, burrs, dirt, debris, etc.

Q: What do I do to extend the life of my crossbow's synthetic system?

A: Your owner's kit contains a tube of lube wax, which should be flight track every 5 to 10 shots. Lube wax should also be applied anywhere the cables make contact with the cable slide or Teflon tape, whichever is applicable, every 20 to 30 shots. To extend the life of your cables it is important to apply ARCHERY STRING WAX to all non-served areas of the cables and string every 30 to 50 shots or when white fuzz begins to appear. If the crossbow has been exposed to excessive moisture you may need to apply wax sooner.

Q: How long can I keep my crossbow cocked?

A: It is safe to keep your crossbow cocked while you are hunting in a stationary position. FOR PERSONAL SAFETY REASONS, DO NOT STALK OR WALK TO AND FROM YOUR STAND WITH YOUR CROSSBOW COCKED. We do recommend that if you break from your hunt that you let the crossbow down to the un-cocked position by shooting a target arrow into a safe backstop. It would be good practice to let the crossbow down every 4 hours and relax it for about a half hour.

Q: Why does my crossbow shoot to the right or to the left?

A: This question can be answered as simply as checking to see if the crossbow is being cocked off center. If the string is cocked off center to the left or right, the arrow will shoot off to the left or right. The string being off center by as little as 1/8" could result in the shot being off several inches down range. To remedy this, put a mark on the string's center serving where it crosses over the flight track when the crossbow is not cocked. When you cock the bow to shoot again, make it a priority to have the string's marks centered in the trigger mechanism. If it is cocked and still off center, g.html the string and nudge it into the centered position, with the safety still engaged. The other problem may be slightly more technical. Your crossbow could be out of till (out of square). If you have made any adjustments to the limb bolts (the bolts that secure the limbs onto the crossbow) this is a possibility. Measure from the point where the limb meets the prod housing back to the string. Do this on each side of the prod housing. If the measurement is not equal then the crossbow is out of till. It would be best to have a dealer make the till adjustment to correct the problem. All Barnett Compound Crossbows are pre-set for tiller and proper draw weight at the factory.

Q: Why does my crossbow shoot high or low?

A: If you are using field points, you can simply adjust the sights to correct the problem. Also check that all of your arrows are the same length and shaft size (i.e., 20" - 2219 with 125 grain field tip). If you are using broadheads, you may be experiencing planing, which means that the blades of the broadhead catch air as they fly. This problem is only correctable by using a different type or brand of broadhead.

Q: What kind of broadheads should I use and what are the recommended grain weights?

A: The following recommendations are based on results of field-testing by our Service Department. Various broadheads were used on our crossbows, shooting at 30' on an outdoor range.
• Spitfire by New Archery Products: 3-blade mechanical broad head with a 1-1/2" cutting diameter, 125 grain.
• HI-Tech Cam-Lok by .html: 3-blade broadhead with a 1-3/16" cutting diameter, 125 grain, used with O-ring.
• Cam-Lok by .html: 3-blade broadhead with a 1-1/16" cutting diameter, 130 grain, used with O-ring.
• Muzzy by Muzzy Products: 3-blade broadhead with a 1-3/16" cutting diameter, 125 grain, used with O-ring.

Q: Why are some 3-blade broadheads inaccurate?

A: The design of some 3-blade broadheads is not conducive to accurate shooting with a crossbow. Some broadheads have extremely large surface area, blade shape, or other design characteristics that, when used on an arrow shaft of 20" or less, will not fly well. The shorter the arrow you are shooting, the more difficult it is to get extremely tight groups with some broadheads. If the heads have too much surface area or a very large cutting diameter, they will plane easily from catching air in flight.

Q: What type of arrows should I use with my crossbow?

A: When using a Predator, Revolution XS, Revolution, or Quad 400, a 22" carbon shaft with half moon nock is recommended. (The total grain weight of the arrow should be about 450) When using the Quad 300 (also may use the 22" carbon listed above or 20" aluminum 2219), Rhino Quad, Rhino Sport Magnum, and Wildcat C5 a 20" carbon shaft always with half moon nock is recommended. (The total grain weight of the arrow should be about 425.) When using the Panzer V, RX-150, RC-150, Wildcat III, Wildcat XL, Ranger, Rhino Recurve, or Commando II Recurve, 16" 2216 shaft with half moon nock is recommended (Stay with a total grain weight of about 372). It is always recommended that you use Barnett arrows with half moon nocks.

Q: What size dovetail is on the scope mount?

A: The size of the dovetail on all Barnett crossbows is 3/8".

Q: Are the scope mounts a weaver style mount?

A: Weaver mounts vary in size, Barnett's is 3/8' only.

Q: What size ring do I use for scope mount?

A: You should choose a set of rings designed for the tube diameter of your scope, with 3/8" mounting clamps. The Barnett 4x32 mm and Red Dot crossbow scope, for example, have a 1" diameter tube and includes a set of 1" rings with 3/8" base. Some red dot sights on the market are sold with 30mm rings with 1/2" mounts. For red dot sights you would need to purchase rings for a 30mm tube that has 3/8" base clamps.

Q: How long is the warranty on a Barnett Crossbow?

A: Barnett crossbows produced after 2006 have a limited one-year warranty. The warranty covers manufacturer's defects in materials and workmanship. Warranty excludes the normal wear and tear on the cables and strings, dry firing, and misuse.

Q: How do I obtain service for my crossbow?

A: To obtain service you must call our Customer Service toll-free number (1-727-234-4962) for a Return Authorization Number ( RA# ) prior to sending the unit. Write the RA# on the outside of the package, along with the words "Service Return." Attach a note to the product containing your name, address, telephone number and description of the problem. Carefully package and return the product, transportation charges pre-paid, to the factory: Barnett Outdoors, Inc., 955 East Live Oak St., Tarpon Springs, FL 34689. Collect shipments will not be accepted.

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